Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Goldmine AI, operated by Simple Acceleration Systems, LLC("Simple Acceleration Systems," "we," "us," or "our"). By accessing or using our website https://goldmine-ai-website.vercel.app and services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use our services.

2. Description of Services

Goldmine AI provides AI-powered sales automation and lead re-engagement services, including but not limited to:

• Database reactivation through AI-powered voice and SMS
• Speed-to-lead response automation
• After-hours customer engagement
• Voice AI receptionist services
• Custom AI automation solutions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. By using our services, you represent and warrant that you meet these eligibility requirements. Our services are intended for business use only.

4. User Accounts and Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

5. Acceptable Use Policy

You agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Violate any local, state, national, or international law
• Infringe upon the rights of others, including intellectual property rights
• Transmit spam, viruses, or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Engage in any form of harassment or abusive behavior
• Use our services to send unsolicited communications without proper consent

6. SMS/Text Messaging Terms (A2P Compliance)

By opting in to receive text messages from Simple Acceleration Systems, you consent to receive automated marketing and transactional messages at the phone number you provided. This consent is not a condition of purchase.

6.1 Types of Messages You Will Receive

When you opt-in to our SMS program, you may receive the following types of messages:

• Service Updates: Notifications about your account, service status, and important updates
• Appointment Reminders: Scheduled meetings, consultations, or follow-up reminders
• Lead Engagement: Re-engagement messages for database reactivation campaigns
• Marketing Messages: Promotional offers, special deals, and product/service information (with your consent)
• Transactional Messages: Order confirmations, delivery updates, and payment notifications
• Customer Support: Responses to your inquiries and support requests
• AI-Powered Voice & SMS: Automated messages through our AI voice and SMS systems

6.2 Message Content and Frequency

Message Frequency: Message frequency varies based on your engagement, preferences, and the services you use. You may receive anywhere from a few messages per month to several per week during active campaigns. You can adjust your preferences or opt-out at any time.

Message Content: All messages will be relevant to the services you've signed up for and will include information necessary for service delivery, engagement, or marketing (if you've opted in to marketing communications).

6.3 How to Get Help or Assistance

Need Help? We're here to assist you with any questions or concerns about our text messaging service.

Text HELP: Reply HELP for assistance
Email Support: support@simpleaccelerationsystems.com
Phone Support: (678) 855-8576
General Support: support@simpleaccelerationsystems.com

Our customer support team is available to answer your questions about the SMS program, help you manage your preferences, or resolve any issues you may experience.

6.4 Opt-Out Instructions

Reply STOP to unsubscribe

You can opt-out at any time. Opting out will stop all future text messages from our service.

6.5 Carrier Charges and Data Rates

Message and data rates may apply Your carrier may impose additional charges for text messaging services. Please check with your mobile carrier for details about your messaging plan.

6.6 SMS Data Protection

Your Privacy Matters: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services required to deliver messages to you.

For complete details on how we protect your privacy, please see our Privacy Policy at: https://goldmine-ai-website.vercel.app/privacy-policy

7. How to Contact Us for Questions or Assistance

For any questions, concerns, or assistance regarding these Terms, our services, or text messaging:

Email: info@simpleaccelerationsystems.com
Phone: (678) 855-8576
Support: support@simpleaccelerationsystems.com
SMS Support: support@simpleaccelerationsystems.com

We are committed to responding to your inquiries promptly. Our customer support team is available to assist you with any questions or concerns about our services, billing, or your account.

8. Data Protection and Privacy Commitment

We are committed to protecting your privacy and personal information. Simple Acceleration Systems does NOT transfer, sell, rent, lease, or otherwise share your consumer data with external organizations, third parties, or affiliates for their own use under any circumstances.

Our commitment includes:

• We will NEVER sell your personal information to third parties
• We will NEVER transfer your consumer data to external organizations for marketing purposes
• We will NEVER share your information with affiliates or partners for their independent use
• Your data remains strictly confidential and is used solely for providing our services to you
• All SMS opt-in data and consent will not be shared with third parties except service providers necessary for message delivery

The only limited exceptions to this policy are when legally required by court order or government authority, or when explicitly authorized by you in writing for a specific purpose.

For complete details, please review our Privacy Policy at: https://goldmine-ai-website.vercel.app/privacy-policy

9. Unauthorized Data Sharing Prevention

We have implemented strict policies and technical measures to prevent unauthorized sharing of your data:

• Access Controls: Role-based access controls limit who can view or handle your data within our organization
• Employee Training: All employees are trained on data privacy and confidentiality requirements
• Confidentiality Agreements: All team members sign strict confidentiality agreements
• Data Encryption: Your data is encrypted both in transit and at rest
• Audit Trails: We maintain detailed logs of all data access and modifications
• Regular Security Audits: We conduct regular security assessments to identify and address vulnerabilities
• Incident Response: We have procedures in place to quickly detect and respond to any unauthorized access attempts
• Vendor Management: Any service providers who may have limited access to data are bound by strict contractual obligations

If you become aware of any unauthorized sharing or access to your data, please contact us immediately at support@simpleaccelerationsystems.com or (678) 855-8576.

10. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and design, are the exclusive property of Simple Acceleration Systems and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

11. Payment and Billing

If you purchase services from us:

• You agree to pay all fees and charges according to the pricing in effect at the time
• All fees are non-refundable unless otherwise stated in writing
• We reserve the right to change our fees with reasonable notice
• You authorize us to charge your provided payment method
• You are responsible for all taxes associated with your purchase

12. Cancellation and Termination

Either party may terminate these Terms at any time. We reserve the right to suspend or terminate your access to our services immediately, without prior notice, for any reason, including but not limited to breach of these Terms.

Upon termination, your right to use our services will immediately cease.

13. Disclaimers and Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIMPLE ACCELERATION SYSTEMS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the liability.

15. Indemnification

You agree to indemnify, defend, and hold harmless Simple Acceleration Systems, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of our services or breach of these Terms.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Georgia, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and Simple Acceleration Systems regarding the use of our services and supersede any prior agreements or understandings.

20. Contact Information

For questions about these Terms of Service, please contact us:

Email: info@simpleaccelerationsystems.com
Phone: (678) 855-8576
Support: support@simpleaccelerationsystems.com


Simple Acceleration Systems, LLC